This Warranty Agreement is provided by NSA Logistics Company for the Pedal Controller and outlines the terms and conditions under which the product is warranted. Please read this Agreement carefully before using your product.
1. This warranty is valid for Pedal Controller units that are directly purchased from NSA Logistics Company. The Pedal Controller, expertly manufactured in Germany by DTE Systems GmbH and denominated by them as Pedal Controller, is committed to rectifying any manufacturing or material defects that may arise during normal and intended usage.
2. Warranty Service: If your Pedal Controller is found to be defective during the warranty period, NSA Logistics Company will, at its sole discretion, repair or replace the defective product with a new unit. The decision to repair or replace will be made based on the nature of the defect and the availability of parts. This warranty service is provided free of charge, including shipping costs.
3. Non-Transferable: This warranty is valid only for the original purchaser of the product and cannot be transferred to any subsequent owners. If the product is resold or obtained from an unauthorized third-party reseller, the warranty becomes void.
4. Exclusions: This warranty does not cover defects, damages, or malfunctions resulting from misuse, abuse, negligence, accidents, unauthorized repairs, modifications, or alterations to the product, or any use that is not in accordance with the product's instructions and guidelines. Additionally, this warranty does not cover normal wear and tear or aging damage.
4.1 If the manufacturer’s warranty initially granted for the new vehicles ceases to apply due to the installation of tuning chips/accessories, NSA Logistics Company will not accept any own liability.
4.2 If chips are destroyed or tuning software overwritten (update) due to an incorrect installation, the guarantee is excluded. The same applies with regards to damages caused on the vehicle due to incorrect installations.
4.3 The tuning chip Pedal Controller may only be utilized for the vehicles and motors submitted by the client and in accordance with the notes issued by NSA Logistics Company. The statements regarding performance improvements refer to motors, where the main functions correspond with the mean value, the manufacturer norms and the series-production status. The customer shall be solely liable for the correctness of their statements. In the case of false statements having been made, the material defects liability of NSA Logistics Company shall not apply.
5. Warranty Claim Process: To initiate a warranty claim, contact NSA Logistics Company's customer service at nsalogistics.com. You will need to provide proof of purchase, including the purchase date and the product's serial number. If a repair or replacement is deemed necessary, you will receive instructions on how to proceed.
6. Limitation of Liability: To the extent permitted by applicable law, NSA Logistics Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the product, even if NSA Logistics Company has been advised of the possibility of such damages.
7. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state of establishment, without regard to its conflict of law principles.
8. Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, oral or written, relating to the subject matter hereof.
By using your NSA Logistics Company product, you agree to be bound by the terms and conditions of this Warranty Agreement. If you do not agree with the terms of this Agreement, please return the product to the place of purchase.